Full job description
Job Information
Job Requisition ID: 44181
Ministry: Advanced Education
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Regular/Temporary: Permanent
Scope: Open Competition
Closing Date: June 19, 2023
Classification: Management Manager Zone 2
About Us
Ministry of Advanced Education
The Ministry of Advanced Education is responsible for an adult learning system that provides accessible, affordable and high-quality education for Albertans. The Ministry prepares Albertans for lifelong success through education by approving programs of study; funding public post-secondary institutions and other adult learning providers; providing financial aid for learners; registering and certifying apprentices; supporting academic research and innovation.
Our programs and services are driven by 3 outcomes: Adult learning opportunities are accessible and affordable for all Albertans; High-quality education, skills development and research make a positive contribution to Alberta’s economy, society, culture and environment; and the adult learning system is accountable and coordinated.
Programs, Engagement, and Innovation Division
The Programs, Engagement and Innovation Division implements key policy and strategic change initiatives, including targeted program expansion to meet Alberta’s workforce needs. The division provides opportunities for stakeholder engagement to inform and influence government direction; supports Alberta’s International Education Strategy and post-secondary research and innovation; and works with internal and external stakeholders to transform the ministry’s digital architecture and services.
Role
Manager, Compliance
This position is a key member of the Private Career Colleges unit (PCC), which is responsible for the regulation of career training programs offered by private institutions in Alberta in accordance with the Private Vocational Training Act and Regulation.
The role involves leading a team of Compliance Officers that are responsible for monitoring on-going compliance of licenced programs at private career colleges. The Manager is responsible for interpreting and enforcing compliance within the parameters of existing legislation and policy. This includes reviewing compliance issues, addressing public and student complaints, working with institutions to resolve compliance issues, and determining appropriate enforcement actions to be taken by the department. The Manager is also responsible for the development of standards, branch policies and unit procedures that make up the branch's compliance framework. The Manager leads the work of the team to ensure that assigned work is conducted in accordance with unit processes, policies and standards. This responsibility involves assigning and tracking work, scheduling and overseeing compliance reviews and inspections, and working towards continuous improvement of processes, procedures and policies that guide the Compliance Team.
Together with the Manager, Licensing, the Manager, Compliance is also responsible for oversight of branch records management in accordance with GoA standards and for Private Career Colleges (PCC) annual reporting, which provides information about program outcomes of the private career colleges in Alberta.
As Manager, Compliance you will be accountable for the following activities of the ministry, but are not limited to:
1.Compliance Leadership
Establish operational performance measures and processes and manage workflows to complete compliance reviews and decisions effectively and efficiently in alignment with overarching legislation and policy to sustain integrity across the Private Career Colleges (PCC) system.
Oversee the planning and execution of reviews and inspections to ensure licensees are compliant with any required actions to correct a contravention related to an investigation or compliance review.
Provide expertise to guide the Compliance Team on complex issues resolution and address escalated and emergent issues as needed.
Prepare and present recommendations to senior leadership for corrective measures concerning non-compliance, including the issuance of Orders of the Director, Stop Orders and cancellation and suspension of program licenses.
Foster a proactive, collaborative, evidence-based approach to mitigate risks and reduce compliance issues.
Role Continued
2. Reporting and Records Management
Manage the collection, consolidation and analysis of Private Career Colleges (PCC) information and data from annual report submissions to support identifying trends and opportunities for system improvement.
Oversee reporting about program outcomes to ensure compliance with the department's operational policy (i.e. graduation and job placement rates).
Ensure that procedures are in place and are followed so that branch staff are aware of, and comply with, records management requirements.
Ensure that records disposal schedules are in place and implemented.
Contribute to development and monitoring the use of information management and technology systems, with respect to the branch's compliance function.
3. Relationship Management
Work closely with industry groups, regulatory bodies, and other government programs, to maintain awareness of trends and to address issues.
Liaise with department colleagues and other ministries to share information and inform practices between the public and private post-secondary systems to enhance the connection between private career colleges and the broader adult learning system.
Maintain effective working relationships with Private Career Colleges (PCC) institutions to consult and communicate on industry trends and issues.
4. Manage unit operations on a day-to-day basis to meet branch or ministry goals and priorities.
Translate business plans and priorities into an operational plan and monitor its implementation.
Supervise, coach and mentor staff, building a positive and productive environment, and lead performance management as required.
Provide overall management of unit human and financial resources, including planning, monitoring, and reporting.
Resolve more complex operational issues and include staff in developing solutions.
Adjust program resources (human or financial or technology related) to meet operational needs (e.g., short-term high demands; resource shortages).
Manage the completion of related action requests and briefings.
5. Support the Director in achieving the mandate and goals of the Unit.
Collaborate with the Licensing Unit of the Private Career Colleges (PCC) branch to ensure continuity and consistency in the delivery of programs and services.
Participate in unit planning and reporting.
Provide leadership, including strategic advice and recommendations for emerging issues, opportunities, and challenges.
Build pathways with the Manager, Licensing, to maintain information sharing and collaboration across teams within a positive and productive culture.
Develop and implement solutions for emerging compliance issues including changes to existing policies and procedures as part of continuous process improvement.
Qualifications
A university degree in Arts, Business, Public Administration or in a field related to the position, supplemented by three years of related experience. Related experience or education may be considered as an equivalency on a one-for-one basis.
This position requires expert knowledge and experience on:
A range of compliance strategies, from education to enforcement, and the investigation procedures and practices that support this work.
Interpreting and applying legislation, codes and/or standards.
Knowledge of government-industry intersections and regulatory systems.
Corporate structures and common business practices such as asset and share sales.
Administrative fairness and the application of those principles in licensing and compliance processes.
Budgeting and accounting policies and practices.
Knowledge of the adult learning system in Alberta and basic principles of adult education.
Knowledge and/or experience of the following are considered assets for this position:
Well-developed human resource management and leadership skills.
Operational management skills to adjust resources and workloads to meet team performance expectations
Advanced interpersonal, negotiation and communication skills and ability to apply different strategies to work with different audiences.
Well-developed problem-solving and analytical skills to navigate complex issues.
Project management skills, including demonstrated ability to manage a multitude of varied projects with broad scopes and numerous deliverables.
Experience working with multiple and diverse groups toward a common direction.
Flexibility to shift priorities and adapt to evolving directions and landscapes.
Knowledge in quality assurance principles and approaches.
Risk assessment and ranking strategies and methods.
APS Competencies
Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
The link below will assist you with understanding competencies:
Critical Competencies:
Systems Thinking – takes a holistic and long-term view of challenges and opportunities; considers short-and long-term impacts of issues; consider project needs within the larger provincial regulatory framework.
Drive for Results – clarifies objectives and sets performance standards; monitors processes and adjust as needed to reduce deviations from the plans and to achieve expected measures.
Agility – shifts directions and workflows as needed to address emerging priorities or when the original approach or assumptions are no longer valid, ensuring ongoing flow of information; maintains awareness of changing organizational priorities.
Develop Networks – identifies key members of project teams to ensure a full spectrum of perspectives is presented during projects. Maintains strong working relationships even when specific projects are not active.
Salary
$3,100.80 to $4,172.77 bi-weekly. ($80,930- $108,909/year)
Notes
This is a full-time position working 36.25 hours per week, Monday to Friday.
Working location is 20th floor, Commerce Place, 10155 – 102 St. NW, Edmonton.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time or full-time. For example: January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs shifts/week).
The final candidate may be required to undergo a security screening.
This competition may be used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.
Links and information on what the Government of Alberta has to offer to prospective employees:
Working for the Alberta Public Service –
Comprehensive benefits plan:Pension plan:Health Spending Account:
Leadership and mentorship programs
Professional learning and development
Positive workplace culture and work-life balance
Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
Research Alberta Public Service Careers tool –
How To Apply
If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,
Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.
Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.
Resources for applicants:
Apply for Jobs with the Alberta Public Service:Understanding the Alberta Public Service Hiring Process:ALIS:
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or a copy of the role profile ,and/or require a disability related accommodation during the recruitment process, please contact Roopali Mane at roopali.mane@gov.ab.ca
If this competition is closed as per the closing date noted above, please continue to check
